Tesla Service Plano

Tesla Service Plano is a manufacturer service center on Democracy Drive for Tesla owners, with reviews mentioning work on the Model X and Model Y. It is rated 2.6 stars across 19 Google reviews, and recent feedback is mostly negative. Recurring complaints include difficulty reaching a person by phone, slow access to service and unhelpful front-desk staff, while a few customers praise individual employees for quick, friendly help and loaner vehicles. Hours are 8 AM to 6 PM on weekdays and 8 AM to 5 PM on Saturday, closed Sunday, with wheelchair-accessible entrance, parking and restroom.